Randy Green, owner of Green Avenue Properties, works with contractors of all types to keep his properties in top shape. With multiple projects running at any given time, he understands the importance of finding reliable, consistent, and communicative partners. So when it comes to roofing, Randy only makes one call.
“I’ve worked with other roofing companies over the years,” Randy shared, “but since meeting Abner at Skylok, I don’t call anyone else for roofing.”
For Randy, choosing Skylok wasn’t just about price, even though “they have the best cost value,” as he puts it. What sets Skylok apart is the trustworthiness of the owner and the crew.
Personal Service
One of the biggest advantages Randy sees in working with Skylok is direct access to the owner, Abner. From beginning to end, Randy communicates with the same person.
“It’s very personal,” he said. “You’re not dealing with five or so people. You’re dealing with and talking to the same person throughout the whole process—whether it’s during the bid, during the install, or for any services and problems after the install. He’s there to step up and take care of it.”
That kind of service stands in sharp contrast to Randy’s experience with other companies.
“If I were to call any other roofer, some secretary would answer the phone, ask for a name, then pass me on to someone else. You’re treated like a number or just another customer. If I call Abner, he’s going to answer the phone and greet me by name—that personal touch means a lot.”
The Best of Both Worlds
“With Abner, you get the best of both worlds,” Randy emphasized. “You’re getting the personal touch, and you also get a great product for a great price.”
That balance of professionalism, value, and care is reflected in Skylok’s entire team. When Randy talks about the Skylok team, he emphasizes that they pass the eye test.
“You know they’re a trustworthy crew just by looking at them,” he said.
Their quiet professionalism and focused work ethic allow business owners and property managers to step back, knowing the job will be done right.
Doing What’s Right, Even if It Costs
Randy has seen Skylok’s integrity firsthand. In one recent project, the concrete blocks near the roof were in rough shape, forcing the crew to terminate the rubber roofing over the top instead of on the inside, as they would have preferred. The solution worked, but it didn’t look the way Randy had envisioned it.
Randy explains, “I called [Abner] and said, ‘I understand why you had to do it that way, but it doesn’t look good.’ So, they plan to return and put a nice capping on top. And, Skylok isn’t nickel-and-diming me and insisting on charging extra.”
For Randy, this was a reminder of what matters most to him.
“Abner is a man of his word,” he said. “He cares about his reputation and his workmanship. And even if it costs him money, Abner will do the right thing. That’s the number one thing to know about him. Other companies usually make decisions based off the dollar bill—but Skylok doesn’t operate that way.”
Recommendation Without Hesitation
When Randy recommends Skylok, he doesn’t worry about how it will reflect on him. He knows he’s doing people a favor.
“I have no plans to check in with other roofing companies. Skylok has earned my trust—and I’ll absolutely use them in the future.”