One of Skylok’s ongoing customers, Northpointe Foods*, is a regional grocery store supplier running a large distribution facility that stores and then ships fresh produce, meats, dairy, and frozen goods to grocery stores across several states. For them, ongoing warehouse maintenance is incredibly important to ensure the clean and controlled environment that proper food storage requires.
Recurring Roof Challenges
Over the years, Northpointe hired different roofing contractors to repair and maintain their roof, but each company fell short. The facility is an older building with a newer addition, and the place where the older building and the new addition meet had suffered recurring leaks. Multiple roofing companies attempted repairs to this location, but none fixed the problem permanently.
Worse, these contractors typically charged Northpointe for repairs before confirming the leaks were resolved. When the leak returned, they billed again for repeat work.
A Permanent Solution
But things changed when they discovered Skylok. Abner, Skylok’s owner, and his crew identified the root issue, repaired the stubborn leak once and for all, and didn’t invoice until they were confident the repair would hold.
This instance of excellence made a lasting impression. Northpointe’s maintenance supervisor explained that Skylok’s process and roofing results gave him a heightened confidence in the long-term quality of their work.
“When Abner fixes something, he does it right and makes sure it’s done well before charging.”
Skylok is now his go-to contractor whenever a roofing need arises.
Trust Built on Integrity
Northpointe’s appreciation for Skylok extends beyond workmanship. Their maintenance supervisor added:
“Abner is a great guy who’s easy to talk to. I couldn’t ask for a better business relationship.”
For businesses like Northpointe Foods, a watertight facility is obviously a high priority. With Skylok’s reliability and integrity, roof repairs are completed honestly and consistently, Northpointe’s operations run smoothly, and food keeps moving to stores across multiple states.
*Name changed for privacy purposes